Customer Experience

Nov 8, 20243 min read

Human Behaviour, Designing For Dining.

Human Behaviour" explores Design-for-Behaviour, a people-first design approach transforming spaces into successful, community-driven venues.

Dec 1, 20233 min read

Understanding time perception is key to customer satisfaction. A seamless end to service can outweigh even the best arrival experience.

Nov 3, 20233 min read

Ambient lighting can influence mood, taste, and spending. Discover how colour hues in bars can elevate experiences and boost sales.

Dec 3, 20214 min read

Moments of truth define the guest experience in hospitality. Design each interaction to create lasting impressions that elevate your brand.

Oct 1, 20216 min read

Discover the 8 core behavioural principles that elevate restaurant design, shaping spaces that engage, delight, and create lasting impressio